1. What types of sarees do you offer?

Banarasi silk, Kanchipuram, Chanderi, Tussar silk, Cotton, Georgette, Chiffon, Designer wear, Party wear, Wedding collections, and Daily wear sarees.

2. Are your sarees genuine and high quality?

Absolutely! We source directly from trusted weavers and manufacturers. Every saree undergoes strict quality checks before it reaches you.

3. Do you deliver all over India?

Yes, we offer hassle-free all-India delivery to every pin code, including metro cities, towns, and remote areas.

4. What are the delivery charges?

Delivery charges vary by location and order value. We offer free shipping on orders above a certain amount. Check our website for current offers.

5. How long does delivery take?

Typically 3-7 business days depending on your location. Metro cities receive faster delivery within 3-4 days.

6. Do you provide order tracking?

Yes, once your order is shipped, you will receive a tracking link via email and SMS to track your parcel in real-time.

7. What is your return and exchange policy?

We offer returns or exchanges within 7 days of delivery if the product is unused, unwashed, and in original condition.

8. Do you offer Cash on Delivery (COD)?

Yes, COD is available on select orders. Prepaid orders get priority processing and exclusive discounts.

9. What payment methods do you accept?

All major credit/debit cards, UPI, Net Banking, Google Pay, PhonePe, Paytm, and Cash on Delivery.

10. Is it safe to pay online?

Absolutely! Our website uses 256-bit SSL encryption and secure payment gateways to protect your personal and financial data.

11. Do you have a physical store?

Yes, we have a retail store. Check our website or contact us for location and visiting hours.

12. Can I customize or stitch my saree?

We offer readymade sarees. Basic blouse stitching is available on request for select sarees.

13. Do you have plus-size sarees?

Yes, standard 5.5 to 6.5 meters fits all body types. We also offer customized blouse sizes.

14. Do you offer bulk or wholesale discounts?

Yes, special discounts for bulk orders, wedding trousseaus, and corporate gifting. Contact our support team.

15. How can I contact customer support?

Phone, WhatsApp, email, or live chat on our website. Available 10 AM to 8 PM, Monday to Saturday.

16. Are colors exactly as shown in images?

We strive for accuracy. Slight variations may occur due to screen settings and lighting during photography.

17. Do you provide saree draping services?

Currently not offered, but we share saree draping tutorials and guides on our website and social media.

18. Do you have sarees for bridal wear?

Yes, a dedicated bridal collection featuring heavy silk, embroidered, and designer bridal sarees.

19. What is the price range of your sarees?

Starting from ₹499 for daily wear, going up to ₹15,000+ for premium bridal and designer collections.

20. Do you offer gift wrapping?

Yes, elegant gift wrapping for special occasions like weddings, anniversaries, and festivals.

21. Can I cancel my order?

Cancellations accepted within 24 hours of placing. Once shipped, returns are accepted after delivery.

22. Are your sarees authentic handloom?

Many are genuine handloom sourced directly from weavers. We clearly mention handloom/powerloom in descriptions.

23. Do you have a loyalty program?

Yes! Earn points on every purchase and redeem them on future orders. Exclusive perks for repeat customers.

24. How do I know my saree size?

Sarees are standard length 5.5-6.5 meters. Check our size chart on each product page for blouse measurements.

25. Do you accept international orders?

Currently shipping only within India. We're working on international shipping – stay tuned!

26. Can I see product reviews before buying?

Yes, each product page features genuine customer reviews and ratings to help you decide.

27. Do you have sales or discount offers?

Regular seasonal sales, festival offers, and clearance discounts. Subscribe to our newsletter for deals.

28. Are your sarees pre-washed or ready to wear?

Cotton sarees are often pre-washed. For silk, we recommend dry cleaning before first use.

29. How to care for my saree?

Dry clean silk, hand wash cotton, store in cool, dry place away from sunlight. Follow fabric-specific care.

30. What makes Prapti Collection different?

We offer premium quality at affordable prices, genuine products, and exceptional customer service across India.